Patient Communications & Scheduling Specialist

Valley Health; Winchester (VA); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Health plan

Dental & vision insurance

Paid time off

Tuition assistance

Retirement match

Employee assistance program

Wellness program

On-site discounts

Job summary

Valley Health is seeking a Communications Technician to efficiently handle incoming calls, coordinate pages to physicians and VHS staff, and manage on-call schedules for physician practices and departments.

The role requires a high school diploma, strong customer service and communication skills, and proficiency with Word/Outlook. This on-site position emphasizes safety, multitasking, and alignment with Valley Health values.

Qualifications

• Customer service oriented with excellent communication skills.
• Proficiency in computer and typing 40-50 wpm.
• Working knowledge of Microsoft Word and Outlook.
• Ability to respond to multiple demands and use analytical skills.

Responsibilities

• Answer and transfer calls for the general public.
• Page physicians and VHS personnel as needed.
• Enter schedules and update web on-call for physician practices.
• Maintain a safe, clean work environment and support Valley Health values.

Skills

Customer service

Communication skills

Typing 40-50 wpm

MS Word & Outlook

Multitasking/analytical

Education

High school diploma

Tools

Microsoft Word

Outlook

Job description

Valley Health is seeking a Communications Technician to efficiently handle incoming calls, coordinate pages to physicians and VHS staff, and manage on-call schedules for physician practices and departments.

The role requires a high school diploma, strong customer service and communication skills, and proficiency with Word/Outlook. This on-site position emphasizes safety, multitasking, and alignment with Valley Health values.