Patient-Centric Unit Secretary — Operations & Admin

Jefferson Health Plans; Gloucester (MA); On-site; USD 23,000 - 30,000; Full time

Job summary

Kennedy University Hospitals, Inc. is seeking a Unit Secretary to perform clerical duties and data entry in the Hospital Information System to support unit operations.

You will answer calls, organize information, and assist with admissions, transfers and discharges in a collaborative environment with clinical staff. The role emphasizes patient- and family-centered care, coordinated testing, inventory support, and compliance with hospital policies.

Qualifications

• Related secretarial & computer experience and knowledge of medical terminology.
• Effective communication and ability to convey respect and connect with patients.
• Cultural awareness and ability to work with diverse backgrounds and communities.
• Patient-and family-centered practice mindset and collaboration with care partners.

Responsibilities

• Interact with patients, families and staff with empathy and professional decorum.
• Maintain and organize medical records to ensure complete patient information.
• Coordinate admissions, transfers and discharges and assist with off-unit testing and appointments.
• Support bed-flow by monitoring the electronic bed system and coordinating patient transport when needed.

Skills

Data entry

Medical terminology

Communication

Education

Diploma or equivalent

Tools

Hospital Information System

Job description

Kennedy University Hospitals, Inc. is seeking a Unit Secretary to perform clerical duties and data entry in the Hospital Information System to support unit operations.

You will answer calls, organize information, and assist with admissions, transfers and discharges in a collaborative environment with clinical staff. The role emphasizes patient- and family-centered care, coordinated testing, inventory support, and compliance with hospital policies.