Patient Care Unit Secretary

Penn Medicine, University of Pennsylvania Health System; Philadelphia (Philadelphia County); On-site; USD 22,000 - 30,000; Full time

Job summary

Penn Medicine is seeking a Unit Secretary to support clerical operations on the patient care unit. You will answer calls, coordinate with nursing staff, manage information systems, and assist with patient flow under the nurse manager's supervision.

This role emphasizes communication, accuracy, and confidentiality, with duties ranging from receptionist tasks to data entry and reporting. A high school diploma is required, and you will join a team committed to standards of excellence in healthcare.

Qualifications

• H.S. Diploma or GED required.
• Equivalent experience considered in lieu of formal education.

Responsibilities

• Answers incoming telephone calls, relays messages promptly and maintains professional communication with staff.
• Greets patients and visitors, provides directions and information while supporting patient privacy and dignity.
• Maintains patient information, updates charts and coordinates with nursing staff for safe, efficient care.
• Coordinates unit operations, prepares and reports patient data, and supports inventory and equipment handling.
• Operates and maintains confidentiality of health information per HIPAA and organizational policies.
• Collaborates with team members to support unit operations and respond to needs as directed.

Education

H.S. Diploma/GED (Required)

Education Specialization: Equivalent Experience

Job description

Penn Medicine is seeking a Unit Secretary to support clerical operations on the patient care unit. You will answer calls, coordinate with nursing staff, manage information systems, and assist with patient flow under the nurse manager's supervision.

This role emphasizes communication, accuracy, and confidentiality, with duties ranging from receptionist tasks to data entry and reporting. A high school diploma is required, and you will join a team committed to standards of excellence in healthcare.