Patient-Centric Referral & Scheduling Pro

humana; Anderson (SC); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Paid time off

Job summary

Humana is seeking a Referral and Scheduling Coordinator to schedule and pre-register patients for exams and procedures, including coordination with external specialists. The role involves communicating preparation instructions to patients and referring providers while following policy guidelines.

The position is patient-facing, part of Humana's TB screening program, and requires proficiency with medical terminology and MS Office; experience with EMR systems is preferred.

Qualifications

• Less than 3 years of hands-on healthcare experience in a clinical setting.
• Proficient with medical terminology and Microsoft Office applications (Word, Excel, Outlook).
• Experience with Electronic Medical Records (EMR).
• Excellent professional communication abilities with patients and internal stakeholders.

Responsibilities

• Schedule and pre-register patients for exams and procedures, coordinating with external specialists and providers.
• Gather and communicate all preparation instructions to patients and referring providers.
• Follow defined policies with some latitude over prioritization and timing.

Skills

Healthcare experience

Medical terminology

MS Office

EMR knowledge

Communication

Education

Bachelor's degree in Healthcare or Business Administration

Tools

Microsoft Word

Excel

Outlook

Electronic Medical Records

Job description

Humana is seeking a Referral and Scheduling Coordinator to schedule and pre-register patients for exams and procedures, including coordination with external specialists. The role involves communicating preparation instructions to patients and referring providers while following policy guidelines.

The position is patient-facing, part of Humana's TB screening program, and requires proficiency with medical terminology and MS Office; experience with EMR systems is preferred.