Patient-Centric Referral Coordinator

Cano Health LLC; Wellington (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

Cano Health in Wellington, FL is hiring a Referral Coordinator to support patient care coordination by managing referrals, authorizations, and scheduling. You will liaise with patients, providers, and health plans to ensure timely, accurate referral processing and documentation in the EHR.

You will educate patients on referral processes, assist with barriers, and work with care teams to optimize access and throughput, while upholding HIPAA and quality standards.

Qualifications

• High school diploma or GED required; BLS certification preferred.
• Proficient in medical terminology; knowledge of insurance processes and scheduling systems (EHRs) is helpful.

Responsibilities

• Process referrals promptly and input into data systems.
• Schedule appointments with specialists and prioritize in-network options.
• Educate patients on referral processes, insurance requirements, and expectations.
• Maintain accurate documentation of referral activities in the EHR.
• Follow HIPAA guidelines and ensure secure communication of patient records.

Skills

Customer service

Organization

Time management

Bilingual English/Spanish

Communication

Education

High school diploma or GED

BLS certification

Tools

eClinicalWorks (eCW)

Availity

Cano.Net

Workday

Oracle

Microsoft Office

Job description

Cano Health in Wellington, FL is hiring a Referral Coordinator to support patient care coordination by managing referrals, authorizations, and scheduling. You will liaise with patients, providers, and health plans to ensure timely, accurate referral processing and documentation in the EHR.

You will educate patients on referral processes, assist with barriers, and work with care teams to optimize access and throughput, while upholding HIPAA and quality standards.