Patient-Centric Pharmacy Coordinator

Doctors On Duty; Salinas (CA); On-site; USD 33,000 - 37,000; Full time

Job summary

The Prescription Coordinator at Cypress Healthcare Partners/Salinas Valley Health Clinics supports patient-centered, team-based care by auto-charting documentation and queuing prescriptions as ordered by SVH Clinics.

The role requires a High School diploma, CMA certification, 2+ years healthcare experience, and bilingual may be required; no visa sponsorship.

Qualifications

• High School diploma and at least 2 years of related healthcare experience.
• Certified Medical Assistant certification from an accredited program.
• Proficiency with EMR and basic software (word processing, spreadsheets).

Responsibilities

• Perform prior authorizations for medications through various insurance portals.
• Answer incoming calls for the Prescription Agent Queue.
• Follow Medication Refill protocols before queuing up medication refills.
• Review the last date that a prescription was filled and monitor refills.
• Schedule patients for follow-up visits when refills are requested and coordinate with the provider.
• Update patient medication lists in EMR for provider review.
• Electronically queue up medication requests for the provider.
• Complete Refill Request messages within 72-hour protocol.
• Communicate with pharmacies regarding medication changes and/or refills as directed.

Skills

Attention to detail

Communication skills

Care coordination

Team collaboration

Education

Certified Medical Assistant

High School Diploma

Tools

EMR systems

Microsoft Excel

Word Processing

Databases

Job description

The Prescription Coordinator at Cypress Healthcare Partners/Salinas Valley Health Clinics supports patient-centered, team-based care by auto-charting documentation and queuing prescriptions as ordered by SVH Clinics.

The role requires a High School diploma, CMA certification, 2+ years healthcare experience, and bilingual may be required; no visa sponsorship.