Patient-Centric Office Coordinator

TriHealth; Montgomery (OH); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Retirement plans

Tuition reimbursement

Competitive pay

Job summary

TriHealth Heart Institute in Montgomery, OH is seeking an Office Coordinator to be the first contact for patients on their healing journey. You’ll keep the front office running smoothly—scheduling, supporting providers, and creating a welcoming experience.

This role offers growth in a patient-centered environment. The ideal candidate is organized, people-focused, with 3–4 years clerical experience, proficiency in MS Office, and strong communication skills.

Qualifications

• 3 - 4 years’ clerical experience in a related field.
• Proficiency in MS Office and medical terminology.
• Strong verbal and written communication, customer service, and problem-solving skills.

Responsibilities

• Assists in receiving patients and/or visitors, answers phone and coordinates front desk activities.
• Coordinates daily activities of clerical department.
• Maintains and monitors office equipment and technology, placing service calls as necessary.
• Monitors office processes; checks documents and communications for accuracy, communicates changes, works with clerical staff to troubleshoot and solve problems.
• Supports management staff as needed for payroll, clerical duties, meeting minutes, correspondence, etc.

Skills

Clerical experience

MS Office

Medical terminology

Verbal & written communication

Customer service

Negotiation skills

Independent thinker

Education

High School Diploma or GED

Job description

TriHealth Heart Institute in Montgomery, OH is seeking an Office Coordinator to be the first contact for patients on their healing journey. You’ll keep the front office running smoothly—scheduling, supporting providers, and creating a welcoming experience.

This role offers growth in a patient-centered environment. The ideal candidate is organized, people-focused, with 3–4 years clerical experience, proficiency in MS Office, and strong communication skills.