Healthcare Office Coordinator - Patient Experience & Operations

TriHealth; Cincinnati (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Comprehensive benefits package

Competitive pay based on education and

Job summary

TriHealth Heart Institute is seeking an Office Coordinator to be the first point of contact for patients. The role keeps the front office running smoothly—scheduling, supporting providers, and creating a welcoming experience.

This position offers career growth opportunities, a comprehensive benefits package, and competitive pay based on education and experience. Located in Cincinnati at 10506A Montgomery Rd Ste 200, Montgomery, OH 45242.

Qualifications

• High School Diploma or GED required.
• 3-4 years’ clerical experience in a related field required.
• Proficiency in MS Office, medical terminology, and strong verbal/written communication; customer service and negotiation skills; independent thinking.

Responsibilities

• Assist in receiving patients and visitors, answer phones, coordinate front desk activities.
• Coordinate daily clerical department activities.
• Maintain office equipment and technology; place service calls as needed.
• Monitor office processes; ensure document accuracy and communicate changes.

Skills

MS Office

Medical terminology

Verbal communication

Written communication

Customer service

Negotiation skills

Independent thinker

Education

High School Diploma or GED

Tools

MS Office

Job description

TriHealth Heart Institute is seeking an Office Coordinator to be the first point of contact for patients. The role keeps the front office running smoothly—scheduling, supporting providers, and creating a welcoming experience.

This position offers career growth opportunities, a comprehensive benefits package, and competitive pay based on education and experience. Located in Cincinnati at 10506A Montgomery Rd Ste 200, Montgomery, OH 45242.