Patient-Centric Medical Office Receptionist

Henry Mayo Newhall Hospital; Santa Clarita (CA); On-site; USD 28,000 - 39,000; Full time

Job summary

Henry Mayo Newhall Hospital in Valencia, CA is seeking a Medical Office Receptionist (MOR) to maintain a clean, organized, and safe front desk. The MOR collects patient data in person and by phone and documents concerns, messages, and care in the EMR for physician review, while scheduling appointments and procedures.

You will handle message routing, entry of orders and referrals, obtain pre-certifications, and perform basic registration and updating of demographics.

Qualifications

• Two years minimum in health care setting such as a medical office or insurance billing.
• Minimum two years of EMR/EHR experience – Highly Preferred.
• Experience or knowledge of Medical Billing – Highly Preferred.

Responsibilities

• The MOR collects patient data in person and by phone and documents concerns, messages and care in the EMR for physician review.
• Schedules appointments and procedures and ensures complete and accurate message taking.
• Routes messages to the appropriate area for direction, order and referral entry.
• Acquires pre-certifications and sets up cases; basic registration and updating of demographics.

Skills

Knowledge of third party reimbursement

Time management

Basic medical terminology

Computer skills

Interpersonal & communication skills

Education

Related coursework in healthcare or office administration

Tools

EMR/EHR systems

Job description

Henry Mayo Newhall Hospital in Valencia, CA is seeking a Medical Office Receptionist (MOR) to maintain a clean, organized, and safe front desk. The MOR collects patient data in person and by phone and documents concerns, messages, and care in the EMR for physician review, while scheduling appointments and procedures.

You will handle message routing, entry of orders and referrals, obtain pre-certifications, and perform basic registration and updating of demographics.