Medical Office Receptionist

Henry Mayo Newhall Hospital; Santa Clarita (CA); Presencial; USD 28.000 - 39.000; Jornada completa

Descripción de la vacante

Henry Mayo Newhall Hospital in Valencia, CA is seeking a Medical Office Receptionist (MOR) to maintain a clean, organized, and safe front desk. The MOR collects patient data in person and by phone and documents concerns, messages, and care in the EMR for physician review, while scheduling appointments and procedures.

You will handle message routing, entry of orders and referrals, obtain pre-certifications, and perform basic registration and updating of demographics.

Formación

• Two years minimum in health care setting such as a medical office or insurance billing.
• Minimum two years of EMR/EHR experience – Highly Preferred.
• Experience or knowledge of Medical Billing – Highly Preferred.

Responsabilidades

• The MOR collects patient data in person and by phone and documents concerns, messages and care in the EMR for physician review.
• Schedules appointments and procedures and ensures complete and accurate message taking.
• Routes messages to the appropriate area for direction, order and referral entry.
• Acquires pre-certifications and sets up cases; basic registration and updating of demographics.

Conocimientos

Knowledge of third party reimbursement

Time management

Basic medical terminology

Computer skills

Interpersonal & communication skills

Educación

Related coursework in healthcare or office administration

Herramientas

EMR/EHR systems

Descripción del empleo

Your Work Here Matters. Your Career Here Thrives.

Imagine coming to work every day knowing that what you do genuinely changes lives. At Henry Mayo Newhall Hospital, that's not just a tagline — it's the reality for every member of our team.

We're not just a hospital. We're the heartbeat of the Santa Clarita Valley — a 357-bed, not-for-profit Level II Trauma Center that has been a trusted pillar of this community since 1975. And we're looking for passionate, driven professionals who want to be part of something bigger than themselves.

Where Clinical Excellence Meets Cutting-Edge Care

Here, you'll work alongside an award-winning team delivering some of the most advanced medical services in the region, including:

• Comprehensive heart and vascular care
• Advanced stroke treatment
• Cancer care in partnership with Keck Medicine of USC
• Women's imaging and breast health services
• Emergency and trauma care
• Cardiac rehabilitation and wellness programs

As a key part of Los Angeles County's STEMI receiving network, we provide lifesaving cardiac intervention through our state-of-the-art Roberta G. Veloz Cardiac Cath Lab. We continuously invest in the latest technology and innovation — which means you'll always be working at the forefront of modern medicine.

A Culture You'll Be Proud to Be Part Of

Our vision — To Be the Most Patient-Centric Hospital Anywhere — drives everything we do. But it's our people who make that vision a reality. Physicians, nurses, staff, and volunteers come together here in a culture rooted in compassion, collaboration, and excellence.

When you join Henry Mayo, you're not just accepting a job offer. You're joining a family that genuinely cares — about our patients, our community, and you.

Located in Beautiful Valencia, California

Nestled in the vibrant Santa Clarita Valley, you'll enjoy an exceptional quality of life both inside and outside of work — with top-rated schools, scenic surroundings, and a welcoming community that generations of families proudly call home.

Ready to make your mark? Join the team that's been setting the standard for compassionate, innovative healthcare for nearly 50 years. Your next great chapter starts here.

Job Summary:

The Medical Office Receptionist (MOR) maintains a clean, organized and safe environment. The MOR organizes and performs services, including collecting patient data in person and by phone and documenting patient concerns, messages and care provided in the electronic medical record (EMR) for the physician's review, scheduling of appointments and procedures, complete and accurate message taking, routing messages to the appropriate area for direction, order and referral entry, acquisition of pre-certifications and setting up of cases, and basic registration and updating of demographics.

What You'll Bring to the Team:

• Knowledge of third party reimbursement especially HMO/ PPO.
• Ability to efficiently manage time and prioritize multiple tasks.
• Basic medical terminology.
• Computer skills
• Strong interpersonal , customer service and communication skills

Licensure:

• Current BLS card (American Heart Association provider)

Education:

• Related coursework in healthcare or office administration preferred

Experience:

• Two years minimum in health care setting such as a medical office or insurance billing.
• Minimum two years of EMR/EHR experience – Highly Preferred.
• Experience or knowledge of Medical Billing – Highly Preferred.