Patient-Centric Medical Front Desk Specialist

Atlas LS LLC - Total Pain Treatment Centers of Connecticut; Middletown (CT); On-site; USD 23,000 - 32,000; Full time

Job summary

Atlas LS LLC - Total Pain Treatment Centers of Connecticut is seeking a friendly Front Desk Specialist to act as the first point of contact for patients. You will manage check-in/out, verify demographics and insurance, and support daily operations in a busy medical practice.

The role requires experience in a healthcare setting, strong administrative skills, and a commitment to compassionate patient care. Proficiency with EMR systems (eClinicalWorks) and Microsoft Office is preferred, with travel

Qualifications

• Previous experience in a medical office or healthcare environment preferred.
• Familiarity with medical terminology and insurance verification processes.
• Experience entering and verifying patient demographics and insurance information.
• Ability to educate patients on office policies and billing procedures.

Responsibilities

• Greet patients and manage check-in/check-out.
• Enter and update patient demographics and insurance details.
• Schedule appointments using EMR systems and coordinate tests or referrals.
• Verify insurance coverage with Medicare and other payers.
• Answer multi-line phone system and assist patients with inquiries.
• Maintain HIPAA-compliant patient records and data privacy.

Skills

Customer service

Multitasking

Organizational skills

Verbal communication

Written communication

Education

High school diploma or equivalent

Tools

eClinicalWorks

Microsoft Office

Job description

Atlas LS LLC - Total Pain Treatment Centers of Connecticut is seeking a friendly Front Desk Specialist to act as the first point of contact for patients. You will manage check-in/out, verify demographics and insurance, and support daily operations in a busy medical practice.

The role requires experience in a healthcare setting, strong administrative skills, and a commitment to compassionate patient care. Proficiency with EMR systems (eClinicalWorks) and Microsoft Office is preferred, with travel