Front Desk Specialist — Patient Care & Scheduling

Clearway Pain Solutions; Opelika (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Competitive wage

Great team

Job summary

The Center for Pain is seeking a Front Desk Representative to greet patients, schedule appointments, and manage records in a patient-centered environment. You will collaborate with physicians and staff to ensure smooth patient flow and accurate information handling.

The ideal candidate has strong communication skills, healthcare exposure is a plus, and a detail-oriented, empathetic approach to patient care. This on-site role offers a supportive team and stable work environment.

Qualifications

• High school diploma or equivalent required.
• Experience in a medical/healthcare setting is a plus.
• Strong communication and interpersonal skills are essential.
• Ability to handle patient inquiries with empathy.
• Proficient in MS Office and electronic health records (EHR).
• Excellent organizational skills and attention to detail.

Responsibilities

• Greet patients with empathy and professionalism.
• Schedule and coordinate appointments, ensuring optimal patient flow.
• Assist in managing patient records and paperwork.
• Collaborate with healthcare professionals to address patient needs.
• Handle insurance verification and billing inquiries.
• Maintain confidentiality and sensitivity in dealing with patient information.

Skills

Communication skills

Interpersonal skills

Organizational skills

Empathy

Education

High school diploma or equivalent

Tools

MS Office

Electronic Health Records

Job description

The Center for Pain is seeking a Front Desk Representative to greet patients, schedule appointments, and manage records in a patient-centered environment. You will collaborate with physicians and staff to ensure smooth patient flow and accurate information handling.

The ideal candidate has strong communication skills, healthcare exposure is a plus, and a detail-oriented, empathetic approach to patient care. This on-site role offers a supportive team and stable work environment.