Patient-Centric Front Desk Coordinator & Scheduler

U.S. Oral Surgery Management; Spokane (WA); On-site; USD 28,000 - 32,000; Full time

Job summary

The Center for Oral & Maxillofacial Surgery in Spokane, WA is seeking a Front Desk Coordinator to join our team. This full-time role requires a warm, detail-oriented individual who thrives in a fast-paced healthcare environment.

You will welcome patients, manage scheduling, handle check-in/out, maintain accurate accounts, and coordinate with surgeons. A strong focus on patient experience and teamwork is essential for success in this role.

Qualifications

• High school diploma or GED required.
• Excellent customer service and communication skills required.
• Strong computer skills and ability to stay organized in a fast-paced environment.
• Ability to multitask in a healthcare setting and maintain accuracy.

Responsibilities

• Greet every patient with warmth, professionalism, and compassion.
• Answer incoming calls and assist with scheduling appointments.
• Check patients in and out accurately and efficiently.
• Create and update patient accounts.
• Collect patient payments.
• Coordinate surgery schedules and ensure appointments are prepared correctly.
• Communicate with referring offices and other healthcare providers.
• Keep the front office organized while balancing priorities.
• Support teammates to keep the office running smoothly.

Skills

Customer service

Communication

Multitasking

Computer skills

Organizational skills

Education

High school diploma or GED

Job description

The Center for Oral & Maxillofacial Surgery in Spokane, WA is seeking a Front Desk Coordinator to join our team. This full-time role requires a warm, detail-oriented individual who thrives in a fast-paced healthcare environment.

You will welcome patients, manage scheduling, handle check-in/out, maintain accurate accounts, and coordinate with surgeons. A strong focus on patient experience and teamwork is essential for success in this role.