Patient Experience Front Desk Coordinator

The-Center-For-Oral-and-Maxillofacial-Surgery; Spokane (WA); On-site; USD 36,000 - 48,000; Full time

Job summary

The Center for Oral & Maxillofacial Surgery in Spokane, WA seeks a Front Desk Coordinator to be the first friendly impression for patients. You will greet visitors, schedule appointments, check in/out, and support a fast-paced office with accuracy and empathy.

Ideal candidates are organized, detail-oriented, and able to multitask while delivering excellent customer service. Prior experience in medical or dental offices and EHR systems is preferred, with a collaborative, patient-first culture.

Qualifications

• High school diploma or GED required.
• Excellent customer service and communication skills.
• Strong computer and organizational skills.
• Ability to multitask in a fast-paced healthcare environment.
• Preferred: experience in oral surgery, dental, or medical offices; scheduling and EHR.

Responsibilities

• Greet patients warmly and check-in/out.
• Answer phones and schedule appointments.
• Maintain patient accounts and collect payments.
• Coordinate surgery schedules and referent communication.
• Keep front desk organized and support team.

Skills

Customer service

Communication

Organizational skills

Multitasking

Teamwork

Education

High school diploma or GED

Tools

Electronic Health Records (EHR)

Job description

The Center for Oral & Maxillofacial Surgery in Spokane, WA seeks a Front Desk Coordinator to be the first friendly impression for patients. You will greet visitors, schedule appointments, check in/out, and support a fast-paced office with accuracy and empathy.

Ideal candidates are organized, detail-oriented, and able to multitask while delivering excellent customer service. Prior experience in medical or dental offices and EHR systems is preferred, with a collaborative, patient-first culture.