Front Desk & Patient Care Coordinator

Global Logistics Recruiting; Scottsdale (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

Advanced Oral & Maxillofacial Surgery Practice is seeking a professional, compassionate Front Desk Receptionist / Patient Coordinator to join our specialized team. You will be the first point of contact for patients and will strive to deliver an exceptional, patient-centered experience in a fast-paced medical environment.

The ideal candidate is highly organized, communicates clearly, and cooperates with surgeons, clinical staff, and insurance providers to schedule consultations, manage records,

Qualifications

• Bachelor's degree preferred.
• Experience in medical, dental, oral surgery, healthcare, hospitality, or professional office environment preferred.
• Excellent customer service and interpersonal skills.
• Strong verbal and written communication skills.
• Warm, professional, and personable demeanor.
• Strong attention to detail and organizational skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Comfortable handling confidential patient information.

Responsibilities

• Welcome patients warmly and professionally upon arrival.
• Create a positive, comfortable, and professional experience for patients and their families.
• Answer incoming telephone calls promptly and courteously.
• Direct clinical questions to the appropriate clinical team member.
• Check patients in and out accurately and efficiently.
• Verify and update patient demographic and contact information.
• Maintain a clean, organized, and welcoming reception area.
• Communicate appointment information, office policies, and pre-/post-operative instructions as directed.
• Schedule consultations, examinations, surgical procedures, and follow-up appointments.
• Coordinate appointments between the surgeon, clinical staff, and patients.

Skills

Excellent communication

Customer service

Multitasking

Organizational skills

Verbal and written communication

People skills

Education

Bachelor's degree preferred

Tools

Practice-management software

Job description

Advanced Oral & Maxillofacial Surgery Practice is seeking a professional, compassionate Front Desk Receptionist / Patient Coordinator to join our specialized team. You will be the first point of contact for patients and will strive to deliver an exceptional, patient-centered experience in a fast-paced medical environment.

The ideal candidate is highly organized, communicates clearly, and cooperates with surgeons, clinical staff, and insurance providers to schedule consultations, manage records,