Patient-Centered Front Desk Receptionist

Memorial Physician Practices; Georgetown (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Comprehensive Benefits

Financial Protection & PTO

Financial & Career Growth

Employee Well-being

Professional Development

Job summary

Lifepoint Health's Rock Springs location is seeking a Receptionist to greet visitors, manage check-in/check-out, and handle front desk tasks with care and accuracy. You will collect payments, update demographics, and coordinate referrals as needed, supporting a compassionate patient experience.

The role requires a high school diploma (or equivalent) and preference for medical front office experience and knowledge of medical terminology.

Qualifications

• High school diploma or equivalent preferred.
• Medical front office experience preferred.
• Knowledge of medical terminology preferred.
• Requires critical thinking skills, decisive judgement and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.

Responsibilities

• Greets visitors and communicates with patients and providers.
• Coordinates work flow and complies records of office activities.
• Completes all aspects of check-in/check-out process.
• Enters and updates patient demographics and insurance information.
• Collects copay/coinsurance balances for current visit and any outstanding balance.
• Completes pre-appointment checklists and prepares accordingly.
• Places, answers, and directs phone calls and distributes messages, including retrieval and distribution of answering service messages.
• Keeps office area neat and tidy.
• Monitors and maintains log of needed office supplies.
• Handles information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests.
• Monitors and addresses all front office task buckets in a timely manner.
• Schedules referrals for patients to be seen by other physicians/specialists as ordered; send all records and notify patient as needed.
• Completes other tasks, within scope of position, as delegated by the practice leads, supervisors, managers and Market director.

Skills

Communication skills

Medical terminology

Ability to work under pressure

Front office experience

Education

High school diploma or equivalent

Job description

Lifepoint Health's Rock Springs location is seeking a Receptionist to greet visitors, manage check-in/check-out, and handle front desk tasks with care and accuracy. You will collect payments, update demographics, and coordinate referrals as needed, supporting a compassionate patient experience.

The role requires a high school diploma (or equivalent) and preference for medical front office experience and knowledge of medical terminology.