Patient Access Coordinator — Front Desk (Healthcare)

LifePoint Health; Georgetown (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive Benefits

Financial Protection & PTO

Financial & Career Growth

Employee Well‑being

Professional Development

Job summary

LifePoint Health is seeking a receptionist for the Rock Springs location to greet visitors, manage front desk operations, and support patient intake processes. You will collect demographics and insurance data, assist with check-in/check-out, and handle calls and messages with professionalism.

The role requires a high school diploma or equivalent, with medical front office experience and knowledge of medical terminology preferred.

Qualifications

• High school diploma or equivalent. Medical front office experience preferred. Knowledge of medical terminology preferred.
• Requires critical thinking, decisive judgment, and ability to work with minimal supervision.
• Able to work in a stressful environment and handle multiple tasks.

Responsibilities

• Greets visitors and communicates with patients and providers.
• Coordinates front desk workflow and maintains office records.
• Completes check-in/check-out and gathers patient demographics/insurance data.
• Collects copays and balances for current and past visits.
• Schedules referrals and notifies patients as needed.
• Places and screens calls, and manages messages.

Skills

Customer service

Communication skills

Medical terminology

Education

High school diploma or equivalent

Job description

LifePoint Health is seeking a receptionist for the Rock Springs location to greet visitors, manage front desk operations, and support patient intake processes. You will collect demographics and insurance data, assist with check-in/check-out, and handle calls and messages with professionalism.

The role requires a high school diploma or equivalent, with medical front office experience and knowledge of medical terminology preferred.