Patient Care Unit Secretary & Front Desk Coordinator

MedStar Health’s Washington Hospital Center; Baltimore, Northern (MD, KY); Hybrid; USD 25,000 - 40,000; Full time

Job summary

MedStar Health’s Washington Hospital Center seeks a dedicated Unit Secretary to provide administrative and clerical support on a patient-centered unit. You will greet physicians, assist with patient flow, transcribe orders, and serve as the central contact for calls, forms, and chart preparation.

This role emphasizes accurate documentation, HIPAA privacy, inventory management, and collaboration with nurses, physicians, and other staff to ensure smooth admission, transfer, and discharge processes

Qualifications

• High School Diploma or GED required; knowledge of medical terminology.
• Less than 1 year unit secretary registration or medical records experience preferred.
• Related clerical experience in a health care setting preferred.

Responsibilities

• Greets the physician and other health care personnel on arrival to the unit and assists in expediting patient care.
• Transcribes orders accurately and notifies the appropriate nurse in a timely manner.
• Answers calls, intercoms, and emails; directs information to the appropriate personnel and assists with appointments at outside agencies.
• Maintains patient charts and ensures completeness of medical records per policy.
• Maintains inventory of patient forms and unit supplies; supports bed control and admission/discharge processes.
• Protects patient privacy and confidentiality in accordance with HIPAA regulations.

Skills

Basic computer skills

Verbal and written communication

Ability to operate standard office k/e

Medical terminology knowledge

Education

High School Diploma or GED

Job description

MedStar Health’s Washington Hospital Center seeks a dedicated Unit Secretary to provide administrative and clerical support on a patient-centered unit. You will greet physicians, assist with patient flow, transcribe orders, and serve as the central contact for calls, forms, and chart preparation.

This role emphasizes accurate documentation, HIPAA privacy, inventory management, and collaboration with nurses, physicians, and other staff to ensure smooth admission, transfer, and discharge processes