Patient Care Unit Secretary & Front Desk Coordinator

MedStar Health; Baltimore (MD); On-site; USD 25,000 - 41,000; Full time

Job summary

MedStar Health’s Washington Hospital Center is seeking an on-site Unit Secretary to provide administrative and clerical support on a patient-centered care unit. You will greet physicians, clinicians, patients and visitors, coordinate communications and assist in expediting patient care and admissions.

The role involves transcribing orders, handling calls, scheduling appointments, maintaining medical records, and ensuring HIPAA compliance while contributing to unit efficiency and quality of care.

Qualifications

• High School Diploma or GED required.
• Knowledge of medical terminology.
• Basic computer proficiency for data entry and recordkeeping.

Responsibilities

• Greet physicians, staff, patients and visitors; facilitate care processes.
• Transcribe orders accurately and notify the appropriate nurse.
• Manage unit communications, calls, emails and appointment scheduling.
• Maintain patient records, charts and unit statistics per policy.
• Assist with bed control, admissions, transfers and discharges.
• Ensure patient privacy and HIPAA compliance.
• Support environmental services and supply needs on the unit.

Skills

Basic computer skills

Verbal and written communication

Office equipment operation

Education

High School Diploma or GED

Job description

MedStar Health’s Washington Hospital Center is seeking an on-site Unit Secretary to provide administrative and clerical support on a patient-centered care unit. You will greet physicians, clinicians, patients and visitors, coordinate communications and assist in expediting patient care and admissions.

The role involves transcribing orders, handling calls, scheduling appointments, maintaining medical records, and ensuring HIPAA compliance while contributing to unit efficiency and quality of care.