Patient Care Unit Admin & Liaison

MedStar Health; Baltimore (MD); On-site; USD 25,000 - 41,000; Full time

Job summary

MedStar Health in Baltimore is seeking an Administrative Clerk on a patient-centered care unit. The role greets physicians and staff, supports patient care, and acts as a central contact for calls, paperwork, and test results.

Responsibilities include transcribing orders, notifying the nurse, managing appointment coordination, and ensuring privacy. This position emphasizes accuracy, communication, and adherence to policies.

Qualifications

• High School Diploma or GED required.
• Knowledge of medical terminology preferred.

Responsibilities

• Transcribes orders accurately and notifies the nurse in a timely manner.
• Greet physicians and health care staff; facilitate arrival and patient care processes.
• Answer and route telephone calls, intercoms, emails and appointments.
• Maintain unit statistics on admissions, discharges and transfers.
• Ensure patient privacy and HIPAA compliance.

Skills

Communication skills

Office equipment

Computer literacy

Education

High School Diploma or GED

Medical terminology knowledge

Job description

MedStar Health in Baltimore is seeking an Administrative Clerk on a patient-centered care unit. The role greets physicians and staff, supports patient care, and acts as a central contact for calls, paperwork, and test results.

Responsibilities include transcribing orders, notifying the nurse, managing appointment coordination, and ensuring privacy. This position emphasizes accuracy, communication, and adherence to policies.