Patient Care & Unit Operations Coordinator

Altru Health System; United States; On-site; USD 25,000 - 37,000; Full time

Job summary

Altru Health System is seeking a Health Unit Coordinator (HUC) to support admission/discharge workflows and ensure all necessary forms are available. You will answer calls at the nurse's station and assist with transportation needs based on facility location.

The role emphasizes processing physician orders, communicating with staff, and acting as a hospital receptionist and customer service representative to patients and families.

Qualifications

• English proficiency in reading, writing, and speaking.
• Ability to process physician orders and communicate with nurses and departments.
• Strong interpersonal and customer service skills.

Responsibilities

• Process physician orders and communicate them to the nurse and other departments.
• Identify and communicate patient issues to nurses or caregivers.
• Distribute interdepartmental communications and requests.
• Serve as nursing unit receptionist for patients, families, external and internal customers.
• Provide customer service for the nursing unit and meet patient and family needs.

Skills

Clear communication

Customer service

Phone etiquette

Multitasking

Education

High School Diploma or equivalent

Tools

Electronic Medical Records (EMR)

Nurse call system

Charge entry system

Job description

Altru Health System is seeking a Health Unit Coordinator (HUC) to support admission/discharge workflows and ensure all necessary forms are available. You will answer calls at the nurse's station and assist with transportation needs based on facility location.

The role emphasizes processing physician orders, communicating with staff, and acting as a hospital receptionist and customer service representative to patients and families.