Patient Care Tech – Optometry & Retail

Now Optics; Burlington (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and prescription drug coverage

Paid time off that increases with seniority

Professional development opportunities

Employee Assistance Program (EAP)

Job summary

A leading optical retail provider in Burlington, North Carolina, seeks a Doctor Technician to enhance patient experiences and ensure smooth operations. This role involves delivering exceptional customer service while assisting with clinical duties. The ideal candidate has a high school diploma, at least 2 years of service experience, and strong communication skills. Flexible scheduling is essential. Join us to make a meaningful impact on our patients' journeys.

Qualifications

• 2+ years of experience delivering outstanding customer service.
• Ability to multitask and prioritize in a team environment.
• Optical experience is a plus.

Responsibilities

• Provide outstanding customer service to patients.
• Greet patients and assess their needs.
• Schedule and confirm appointments.
• Maintain patient records in accordance with HIPAA.

Skills

Customer service experience

Effective communication

Problem-solving skills

Schedule flexibility

Technology proficiency

Education

High school diploma or equivalent

Job description

A leading optical retail provider in Burlington, North Carolina, seeks a Doctor Technician to enhance patient experiences and ensure smooth operations. This role involves delivering exceptional customer service while assisting with clinical duties. The ideal candidate has a high school diploma, at least 2 years of service experience, and strong communication skills. Flexible scheduling is essential. Join us to make a meaningful impact on our patients' journeys.