Patient Care Team Lead - Outpatient Radiology

Dignity Health; Roseville (CA); In loco; USD 52.000 - 66.000; Tempo pieno

Descrizione del lavoro

Dignity Health in Roseville, CA seeks a Supervisor of Patient Care Representatives to provide strong leadership and oversight of front-office operations, ensuring exceptional patient access and service quality.

You will lead and mentor a team of patient care representatives, optimize scheduling and patient registration workflows, and monitor performance to improve patient experiences and throughput.

Competenze

• :High School Graduate or GED is required.
• <Excellent interpersonal, organizational, and customer service skills are essential.>
• <Keyboarding and the ability to use computer equipment and software; experience with standard office equipment is required.>

Mansioni

• Provide leadership and oversight of the patient care representatives.
• Lead and mentor a team of patient care representatives.
• Optimize scheduling and patient registration processes.
• Monitor service quality to improve patient satisfaction and operational flow.

Conoscenze

Interpersonal skills

Organizational skills

Customer service

Formazione

High School Graduate or GED

Strumenti

Multi-line phones/ACD phones

Electronic practice management system

Medical terminology

Descrizione del lavoro

Dignity Health in Roseville, CA seeks a Supervisor of Patient Care Representatives to provide strong leadership and oversight of front-office operations, ensuring exceptional patient access and service quality.

You will lead and mentor a team of patient care representatives, optimize scheduling and patient registration workflows, and monitor performance to improve patient experiences and throughput.