Home Care Support & Coordination Specialist

Sky Health Care Management

Springfield (MA)

In loco

USD 42.000 - 54.000

Tempo pieno

2 giorni fa

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Descrizione del lavoro

Sky Health Care Management is seeking a compassionate Health Care Support Specialist to help patients and healthcare partners navigate care-related processes. You will coordinate communications, assist with scheduling, and maintain organized records in a patient-first environment.

In this role you will use email, video calls, and common office software to support inquiries, provide next steps, and connect clients with the appropriate care team. Prior healthcare or admin experience is valued.

Competenze

Strong communication, organization and customer-service skills.
Compassionate, patient-focused approach.
Ability to manage tasks carefully and follow established procedures.
Comfortable using email, video-conferencing, and common office software.
Previous healthcare, patient-support, or administrative experience preferred.
Relevant training or certifications are a plus, if required for the position.

Mansioni

Assist with coordinating patient and provider communications and follow-ups.
Help patients understand processes, next steps, and available resources.
Support scheduling, records organization, data entry, and other administrative tasks.
Maintain accurate and confidential documentation.
Work collaboratively with colleagues and healthcare partners to help resolve inquiries.
Escalate clinical questions or urgent concerns to the appropriate qualified professional.
Contribute to a respectful, organized, and supportive experience for patients