Patient Care Specialist: Intake & Clinic Support

CenterWell Certified Healthcare Corp.; Surprise (AZ); On-site; USD 43,000 - 56,000; Full time

Job summary

CenterWell Senior Primary Care is seeking a Medical Assistant for an onsite, 40-hour workweek to support intake, rooming, and patient education. You will verify medications and allergies, document patient history, and help ensure clinicians can focus on medical decisions.

In this role you will manage the EMR inbox, route messages, and perform loop-back checks so patients clearly understand next steps. MA training or at least 3 years’ experience is required; annual pay ranges from 43,000 to

Qualifications

• HIPAA & Safety policies: protect privacy and follow safety rules.
• Infection prevention and OSHA: practice safety standards.
• Computer literacy and EMR familiarity.
• Delivers patient-centered support with empathy.
• Records patient care information accurately.
• Communicates clearly and compassionately with patients.

Responsibilities

• Intake & Clinical Rooming: verify meds/allergies, document history, conduct screenings as needed.
• Inbox & Worklist Management: manage EMR inbox to touch tasks same-day and maintain flow.
• Education & Loop-Back: confirm patient understanding by having them repeat instructions.

Skills

Patient-centered support

Accurately records information

Practical patient care

Emotional intelligence

Team collaboration

Clear compassionate communication

Education

MA training or 3 years experience

Job description

CenterWell Senior Primary Care is seeking a Medical Assistant for an onsite, 40-hour workweek to support intake, rooming, and patient education. You will verify medications and allergies, document patient history, and help ensure clinicians can focus on medical decisions.

In this role you will manage the EMR inbox, route messages, and perform loop-back checks so patients clearly understand next steps. MA training or at least 3 years’ experience is required; annual pay ranges from 43,000 to