Patient Care Specialist

RiseMe; Alabama; On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plans

Adoption/Surrogacy reimbursement

Paid time off

Parental leave

Emergency backup care

Disability plans

Life insurance

401k match

Tuition assistance

Student debt payoff

Pet insurance

Legal resources

Annual bonus eligibility

Job summary

Sentara Healthcare is hiring a full-time Patient Care Specialist in Elizabeth City, NC to provide non-clinical support in a physician's office and ensure an excellent patient experience. You will perform complex administrative tasks, answer phones, schedule appointments, and assist patients with questions, working closely with a collaborative team.

Required: HS diploma and 3 years of customer service experience, plus 1 year in health insurance/medical records/terminology/registration or third

Qualifications

• HS diploma required; associate degree may substitute.
• Minimum 3 years customer service experience.
• At least 1 year experience with health insurance plans, medical records data, medical terminology, registration, scheduling, or third party payers.

Responsibilities

• Provide non-clinical support in a physician's office.
• Answer phones and schedule appointments.
• Answer patient questions and coordinate care with the team.

Skills

Customer service

Health insurance knowledge

Medical records

Medical terminology

Registration

Scheduling

Third party payers

Education

HS Diploma

Associate degree substitute

Job description

City/State

Elizabeth City, NC

Work Shift

First (Days)

Hours

Monday–Friday, dayshift.

Sentara Family Medicine Physicians is now hiring a full-time Patient Care Specialist in Elizabeth City, NC!

Overview

As a Patient Care Specialist with Sentara Healthcare, you will provide non-clinical support within a physician's office and ensure an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. Primary duties include answering phones, scheduling appointments, and answering patient questions. In this role, you will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients. Click https://youtu.be/-UFCN2hsXQY to hear Joyce tell us about a day in the life of a Patient Care Specialist with Sentara Healthcare.

Education

• HS Diploma (Required)
• Associate Level degree or higher in lieu of the required experience will be considered

Experience

• 3 years Customer Service experience (Required)
• 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers (Required)

Keywords

Patient Care Specialist, Talroo-Allied Health, Medical Office

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $21.69 - $32.44 hourly.Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs.

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

Remote Work Eligibility

Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.