Patient Care & Scheduling Specialist (Rehab & Wellness)

Knox Community Hospital; Mount Vernon (OH); On-site; USD 32,000 - 46,000; Full time

Job summary

Knox Community Hospital in Mount Vernon, OH seeks a Clinical Office Specialist for Rehab & Wellness. The role centers on patient service, scheduling, registration, billing, and maintaining EMR records with confidentiality and accuracy.

You will coordinate with departments to ensure timely tasks and compliant practices. The successful candidate will have a high school diploma, knowledge of medical terminology, and at least one year of secretarial experience in a multi-level environment or

Qualifications

• High school diploma or equivalent required.
• Knowledge of medical terminology required.
• One year secretarial experience in a multi-level environment, OR
• Any equivalent combination of experience and training that provides the required knowledge, skills and abilities

Responsibilities

• Deliver courteous, prompt and respectful customer service to patients.
• Assist patients with scheduling, registration, and pre-certification.
• Handle billing tasks including collecting co-pays and maintaining patient accounts.
• Answer phones and route information to appropriate personnel.
• Maintain and discharge patient electronic medical records with confidentiality.
• Collaborate with intra/inter department teams to ensure timely completion of tasks.
• Adhere to organizational policies, regulatory requirements, and professional standards.

Skills

Medical terminology

Education

High school diploma or equivalent

Job description

Knox Community Hospital in Mount Vernon, OH seeks a Clinical Office Specialist for Rehab & Wellness. The role centers on patient service, scheduling, registration, billing, and maintaining EMR records with confidentiality and accuracy.

You will coordinate with departments to ensure timely tasks and compliant practices. The successful candidate will have a high school diploma, knowledge of medical terminology, and at least one year of secretarial experience in a multi-level environment or