Clinical Office Specialist - Rehab & Wellness - Full Time

Knox Community Hospital; Mount Vernon (OH); On-site; USD 32,000 - 46,000; Full time

Job summary

Knox Community Hospital in Mount Vernon, OH seeks a Clinical Office Specialist for Rehab & Wellness. The role centers on patient service, scheduling, registration, billing, and maintaining EMR records with confidentiality and accuracy.

You will coordinate with departments to ensure timely tasks and compliant practices. The successful candidate will have a high school diploma, knowledge of medical terminology, and at least one year of secretarial experience in a multi-level environment or

Qualifications

• High school diploma or equivalent required.
• Knowledge of medical terminology required.
• One year secretarial experience in a multi-level environment, OR
• Any equivalent combination of experience and training that provides the required knowledge, skills and abilities

Responsibilities

• Deliver courteous, prompt and respectful customer service to patients.
• Assist patients with scheduling, registration, and pre-certification.
• Handle billing tasks including collecting co-pays and maintaining patient accounts.
• Answer phones and route information to appropriate personnel.
• Maintain and discharge patient electronic medical records with confidentiality.
• Collaborate with intra/inter department teams to ensure timely completion of tasks.
• Adhere to organizational policies, regulatory requirements, and professional standards.

Skills

Medical terminology

Education

High school diploma or equivalent

Job description

Clinical Office Specialist - Rehab & Wellness - Full Time

The Clinical Office Specialist is responsible for delivering courteous, prompt and respectful customer service. Responsible for assisting patients, scheduling, registration of accounts, pre-certification, answering phones, sending patient information to appropriate individuals, billing, collecting and recording of co-pays, creating, maintaining (includes scanning of records) and discharging of patient electronic medical records. Responsible for assisting Wellness members with paperwork and schedules of programs and collection of payments. Effectively communicates with all customers. Responsible for demonstrating effective collaboration between intra/inter departments. Responsible for completing in a timely manner all assigned tasks and duties utilizing multi-tasking skills. Responsible for assuring confidentiality of patient information and departmental information. Responsible for being knowledgeable of standard of practice for rehabilitative services and the payers. Adheres to organizational policies and procedures; regulatory/accrediting body requirements; and professional practice standards.

Requirements Include

• High school diploma or equivalent required
• Knowledge of medical terminology required
• One year secretarial experience in a multi-level environment, OR
• Any equivalent combination of experience and training that provides the required knowledge, skills and abilities