Patient Care & Scheduling Specialist - Flexible Hours

Achieve Physical Therapy LLC; Acton (MA); On-site; USD 36,900 - 45,100; Full time

Benefits offered by this job

401(k)

Health, dental, and vision insurance

Flexible scheduling

Paid time off

Tuition reimbursement

Job summary

Achieve Physical Therapy LLC in Acton, MA, is looking for a Patient Care Coordinator who will be the first point of contact for patients. This role combines patient communication and administrative support, emphasizing a welcoming environment.

The ideal candidate has strong interpersonal skills, 2+ years of healthcare experience, and familiarity with EMR systems. We offer competitive compensation at $20/hour alongside benefits including health insurance and opportunities for advancement.

Qualifications

• 2+ years of experience in a healthcare or business-related office.
• Familiarity with insurance guidelines and basic medical terminology.
• Experience in scheduling and customer service.

Responsibilities

• Answer incoming phone calls promptly and professionally.
• Respond to new patient inquiries in a timely manner.
• Guide patients through scheduling and intake processes.
• Maintain clear communication with patients and team members.

Skills

Strong interpersonal communication skills

Problem-solving abilities

Attention to detail

Sales skills preferred

Education

Associate’s degree preferred

Tools

Electronic Medical Record (EMR) systems

Google Workspace

Job description

Achieve Physical Therapy LLC in Acton, MA, is looking for a Patient Care Coordinator who will be the first point of contact for patients. This role combines patient communication and administrative support, emphasizing a welcoming environment.

The ideal candidate has strong interpersonal skills, 2+ years of healthcare experience, and familiarity with EMR systems. We offer competitive compensation at $20/hour alongside benefits including health insurance and opportunities for advancement.