Patient Care & Scheduling Specialist

US Eye; Sarasota (FL); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

401(K) Company Match

Medical and Dental Insurance

Vision Benefits

Flexible Spending Accounts

Pet Insurance

Disability Insurance

Life Insurance

Continuing Education

Paid Time Off

Job summary

US Eye in Sarasota, FL is hiring a Patient Care Representative to be the friendly first and last contact for patients. You will handle check-ins, schedule management, and payments while maintaining a welcoming and organized front desk.

The position requires a high school diploma, Microsoft Office experience, and prior customer service work. It offers full-time hours in a clinic network across Florida with benefits and opportunities for growth.

Qualifications

• High school diploma.
• Experience with Microsoft Office products.
• Prior experience in a customer service role.
• Must be able to work under pressure and respond to patient requests in a positive manner.

Responsibilities

• Greet and direct patients, visitors, and staff; monitor reception areas.
• Provide check-in assistance and verify information.
• Print daily schedules and assist with appointment planning.
• Handle walk-ins, scheduling inquiries, and prescription/record pickup.
• Disseminate information using phone/ computer systems.
• Maintain tidy work area and ensure patient safety.
• Conduct appointment confirmations and collect co-payments.
• Complete reports and forms as requested.
• Perform other administrative duties as needed.

Skills

Communication skills

Customer service

Multitasking

Education

High school diploma

Tools

Microsoft Office

Job description

US Eye in Sarasota, FL is hiring a Patient Care Representative to be the friendly first and last contact for patients. You will handle check-ins, schedule management, and payments while maintaining a welcoming and organized front desk.

The position requires a high school diploma, Microsoft Office experience, and prior customer service work. It offers full-time hours in a clinic network across Florida with benefits and opportunities for growth.