Patient Care & Scheduling Specialist

Mankato Clinic; Mankato (MN); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Paid Holidays

Life Insurance/AD&D

401(k)/Profit Sharing

Education Assistance

Employee Success Sharing Bonus

Job summary

The Mankato Clinic is seeking a Patient Support Coordinator to join the Float Team. This full-time, on-site role involves greeting and registering patients, scheduling appointments, and handling payments while learning electronic health records and payment systems across multiple locations.

Ideal candidates communicate well, stay composed in busy settings, and work closely with providers and staff to coordinate patient care. Benefits include health insurance and PTO.

Qualifications

• High school diploma or equivalent required.
• Ability to communicate effectively in person and on the phone.
• Professional, positive attitude with strong customer service focus.

Responsibilities

• Represent the Mankato Clinic to patients and staff.
• Schedule patient appointments, including follow-ups and rescheduling.
• Register patients in person and by phone.
• Accept and enter payments in the computer system.
• Update insurance and verify personal information.
• Distribute, explain and collect patient forms.
• Answer patient questions and direct to correct areas.
• Perform clerical duties for the department.

Skills

Communication skills

Customer service

Keyboarding skills

Teamwork

Professional attitude

Education

High school diploma or equivalent

Tools

Electronic health records (EHR)

Job description

The Mankato Clinic is seeking a Patient Support Coordinator to join the Float Team. This full-time, on-site role involves greeting and registering patients, scheduling appointments, and handling payments while learning electronic health records and payment systems across multiple locations.

Ideal candidates communicate well, stay composed in busy settings, and work closely with providers and staff to coordinate patient care. Benefits include health insurance and PTO.