Patient Support Coordinator - Float Team

Mankato Clinic; Mankato (MN); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Paid Holidays

Life Insurance/AD&D

401(k)/Profit Sharing

Education Assistance

Employee Success Sharing Bonus

Job summary

The Mankato Clinic is seeking a Patient Support Coordinator to join the Float Team. This full-time, on-site role involves greeting and registering patients, scheduling appointments, and handling payments while learning electronic health records and payment systems across multiple locations.

Ideal candidates communicate well, stay composed in busy settings, and work closely with providers and staff to coordinate patient care. Benefits include health insurance and PTO.

Qualifications

• High school diploma or equivalent required.
• Ability to communicate effectively in person and on the phone.
• Professional, positive attitude with strong customer service focus.

Responsibilities

• Represent the Mankato Clinic to patients and staff.
• Schedule patient appointments, including follow-ups and rescheduling.
• Register patients in person and by phone.
• Accept and enter payments in the computer system.
• Update insurance and verify personal information.
• Distribute, explain and collect patient forms.
• Answer patient questions and direct to correct areas.
• Perform clerical duties for the department.

Skills

Communication skills

Customer service

Keyboarding skills

Teamwork

Professional attitude

Education

High school diploma or equivalent

Tools

Electronic health records (EHR)

Job description

Job Category: Administrative Support

Requisition Number: PATIE001511

• Posted : October 2, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Madison East Center
1400 Madison Ave
Mankato, MN 56001, USA

Description

The Float Team position trains in multiple departments and works at various locations.
Full-time, 80 hours/pay period
Monday-Friday between 8:00 am - 5:00 pm

A Patient Support Coordinator greets, registers and schedules patients in person and by phone. This position performs great customer service, works well in a fast-paced job, has good computer skills and is willing to learn electronic health records and payment systems. This team member works together with providers and staff to support and coordinate our patients care needs within the department and across the clinic.

Key Job Duties:

• Represent the Mankato Clinic
• Schedule patient appointments to include follow-ups, canceling, confirming and rescheduling
• Register patients in person and by phone
• Accept and enter payments in computer system
• Update insurance and verify personal information
• Distribute, explain and collect patient forms
• Answer patient questions and direct patients to correct areas
• Perform clerical functions as needed for the department

Required:

• High school diploma or equivalent
• Ability to maintain composure when confronted with fast-paced and stressful situations
• Ability to communicate effectively
• Excellent telephone communications and keyboarding skills
• Dedication to patient satisfaction
• Professional and positive attitude
• Ability to work well in a team

Preferred:

• Experience working with the public
• Medical terminology
• Advanced educational training

BLS (CPR) certification must be obtained within 90 days of hire.
Employment is contingent on successful completion of drug screen, health assessment, and background check.

Benefits & Compensation:

Base Pay Range: $17.40-$24.20, initial pay based on relevant work experience.

Our clinic environment offers primarily daytime, weekday schedules, helping employees maintain consistency in their daily routines. All employees scheduled 60-80 hours per pay period are eligible for full benefits.

• Health Insurance - all care received at the Mankato Clinic for employees and family members on the plan is covered at 100% after a $40 copay.
• Paid Time Off
• Paid Holidays
• Life Insurance/AD&D
• Long Term Care Insurance
• Generous 401(k)/Profit SharingPlan
• Education Assistance and Scholarship Opportunities
• Employee Success Sharing Bonus Program
• Credit towards Mankato Clinic Apparel
• Volunteer Program that supports the non-profits that matter to you!

Patients are at the heart of all we do at the Mankato Clinic. We respect our patients and each other. And we work together as a team to provide compassionate, high quality care and an awesome patient experience.

The Mankato Clinic is locally owned by our physicians who are committed to the health of this region. We offer primary and specialty care with over 200 providers and approximately 650 employees located across 12 sites in four communities, including Mankato, North Mankato, St. Peter, and Mapleton. We value each and every member of our staff, empower employees to make decisions and promote honest and open communication.

We believe diversity builds a stronger community where all people can thrive. Mankato Clinic promotes an inclusive environment where people feel they belong.

We are an Equal Opportunity Employer and select individuals best matched for the job based upon job-related qualifications regardless of age, race, gender, color, religion, creed, sexual orientation, disability, veteran status, national origin, marital status, familial status, status with regard to public assistance, or any other status or characteristic protected by law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.