Patient Care Coordinator

Noran Neurological Clinic; Plymouth (MN); On-site; USD 26,000 - 30,000; Part time

Benefits offered by this job

Medical

Dental

Vision

Job summary

Entertimeonline is seeking a patient care coordinator at the Plymouth, MN clinic. This role supports clinical staff, handling front desk duties, patient intake/discharge, and coordination of paperwork for providers.

The position is part-time (~24 hours/week, Mon/Tue/Thu 7am–3pm) with pay of $19.00–$22.00 per hour. Benefits include medical, dental, and vision in part-time cost structure.

Qualifications

• Intake and discharge of patients for appointments and services.
• Use communication tools and systems to handle patient interactions and collaborate with clinical staff.
• Maintain complete, timely, and accurate patient documentation and look for workflow improvements.
• Complete other assigned tasks within the clinical department.

Responsibilities

• Greet and check-in patients at the front desk for scheduled appointments.
• Collect copays at check-in.
• Coordinate patient paperwork and charts at the front desk for providers.
• Maintain accuracy of patient accounts and demographic data across systems.
• Open and prepare the clinic for hours of operation.
• Schedule follow-up appointments and ancillary services at checkout.
• Stock exam rooms and clinic area with supplies after hours.
• continually improve processes, environment, and patient experience to meet goals.
• Manage clinic fax and refill folders and supply logs.

Skills

Welcoming patient experience

Prioritize patient requests

Data accuracy

Written and verbal communication

Multitasking

Conflict de-escalation

Job description

• Location 2855 Campus Drive,Suite 570,Plymouth, MN, 55441,United States
• Base Pay $19.00 - $22.00 / Hour
• Job Category Patient Care Coordination, Front Desk, Reception
• Employee Type Full Time

Description

As a patient care coordinator, you will work collaboratively with our clinical staff as well as other department staff to provide high-quality care for our patients. This is a part-time role, working approximately 24 hours per week on Monday, Tuesday, and Thursday 7am-3pm. $19-22/hour.

Duties:

• Intake and discharge of patients for provider appointments and ancillary services;
• Use a variety of communication tools and systems to handle patient interactions and work collaboratively with the rest of the clinical department;
• Maintain complete, timely, and accurate documentation for each patient and continually look for opportunities to improve processes and workflow;
• Complete other assigned and clinical department tasks.

Key Skills:

• Create a positive and welcoming patient experience;
• Ability to prioritize patient requests;
• Ensure accuracy of patient data;
• Strong written and verbal communication;
• Ability to multitask;
• Ability to de-escalate conflict situations.

Major Areas of Responsibility:

• Greet and arrive patients at the front desk for scheduled appointments;
• Collect copays at the time of check-in;
• Coordinate patient paperwork and medical charts at the front desk for the provider;
• Maintain accuracy of patient accounts and demographics in multiple systems;
• Open and prepare the clinic for hours of operation;
• Schedule follow-up appointments and ancillary services at the check-out counters;
• Stock exam rooms and clinical area with medical and office supplies after hours of operation;
• Continuously improve work processes, environment, and overall experience to serve patients and meet clinic goals;
• Manage and maintain the clinical fax and refill folders and various supply logs.

Successful Clinical Support staff will be professional, customer service-oriented individuals who can communicate with a diverse patient population. Attention to detail, ability to multitask, and good chart documentation are required for success in this position.

You will also be eligible for the following benefits:

• Medical, Dental, and Vision (part-time cost)