Patient Care & Scheduling Coordinator - Vision

EyeCare Partners LLC; Muskegon (MI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Full benefits package includingMedical

Vision, Dental, Life Insurance

401k + Employer Matching

Paid Time Off and Holidays

Paid Maternity Leave

Mileage reimbursement

Job summary

Shoreline Vision is seeking a Patient Coordinator in Muskegon, MI. This role serves as the first point of contact for patients, handling check-in/out, insurance verification, and day-to-day administrative tasks to ensure a smooth clinic experience.

Offered benefits include medical, vision, dental, life insurance, 401k with employer matching, PTO and holidays, and paid maternity leave. Travel within the area may be required with mileage reimbursement.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of related experience and/or training.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Desire to learn and grow in eye-care administration.

Responsibilities

• Provide exceptional patient service at all touchpoints (in person, phone, email).
• Manage patient flow and communicate with staff to maintain schedule.
• Verify patient information and insurance as needed.
• Assist with administrative duties and office coordination.

Skills

Interpersonal communication

Customer service

Phone etiquette

Teamwork

Time management

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Shoreline Vision is seeking a Patient Coordinator in Muskegon, MI. This role serves as the first point of contact for patients, handling check-in/out, insurance verification, and day-to-day administrative tasks to ensure a smooth clinic experience.

Offered benefits include medical, vision, dental, life insurance, 401k with employer matching, PTO and holidays, and paid maternity leave. Travel within the area may be required with mileage reimbursement.