Patient Care & Scheduling Coordinator - Team-Driven Growth

Affinity Eye Care; White House (TN); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) with Match

Vision Discount Program

HSA/FSA

PTO

Paid Holidays

Job summary

AEG is seeking a Patient Care Coordinator to manage front desk operations and support patient flow. You will coordinate with the care team, optimize schedules, and ensure a high-quality patient experience at every visit.

You will greet patients, handle inquiries, verify insurance, and maintain accurate EMR records while supporting billing and daily reconciliation. Strong communication and confidentiality are essential in a fast-paced, patient-focused environment.

Qualifications

• Front desk operations experience preferred.
• Strong verbal and written communication with patients.
• Ability to manage multiple priorities in a fast-paced environment.
• Confidentiality and professionalism in handling patient information.

Responsibilities

• Greet patients and act as primary contact for interactions.
• Answer calls, respond to inquiries, manage emails professionally.
• Schedule appointments and optimize provider calendars.
• Verify insurance eligibility and input demographics in EMR.
• Collect and document charges and payments in EMR.
• Run reports to keep billing up to date.
• Coordinate with clinical teams to ensure smooth patient flow.

Skills

Customer service

Communication

Multitasking

Team collaboration

Education

High school diploma

Tools

EMR

Job description

AEG is seeking a Patient Care Coordinator to manage front desk operations and support patient flow. You will coordinate with the care team, optimize schedules, and ensure a high-quality patient experience at every visit.

You will greet patients, handle inquiries, verify insurance, and maintain accurate EMR records while supporting billing and daily reconciliation. Strong communication and confidentiality are essential in a fast-paced, patient-focused environment.