Patient Services Coordinator: Front Desk Scheduling

Alaska Heart & Vascular Institute; Palmer (AK); On-site; USD 27,552 - 39,950; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

401K

HSA

FSA

Employee Assistance Program

Wellness Program

Paid Time Off

Job summary

Alaska Heart & Vascular Institute in Palmer, AK seeks a Patient Services Coordinator to coordinate and schedule patient appointments, assist with check-in/check-out, and ensure friendly, professional interactions with patients and staff.

Responsibilities include updating patient demographics, confirming insurance eligibility, processing copays/deductibles, and maintaining physician schedules to optimize flow through Support Services.

Qualifications

• Experience in customer service or receptionist/front desk roles in health care.
• Knowledge of medical terminology is preferred.
• Familiarity with insurance verification processes and patient eligibility checks.

Responsibilities

• Coordinate and schedule patient appointments using computerized systems.
• Greet, check-in, and check-out patients in a professional manner.
• Verify insurance eligibility, copayments, and deductibles; collect fees.
• Maintain physician schedules and oversee reception area for smooth patient flow.

Skills

Customer service

Reception

Insurance verification

Medical terminology

Computer literacy

Communication

Education

High School Diploma or equivalent

Job description

Alaska Heart & Vascular Institute in Palmer, AK seeks a Patient Services Coordinator to coordinate and schedule patient appointments, assist with check-in/check-out, and ensure friendly, professional interactions with patients and staff.

Responsibilities include updating patient demographics, confirming insurance eligibility, processing copays/deductibles, and maintaining physician schedules to optimize flow through Support Services.