Patient Services & Scheduling Coordinator

ALASKA HEART INSTITUTE; Wasilla (AK); On-site; USD 27,552 - 39,950; Full time

Benefits offered by this job

Medical

Dental

Vision

Colonial Life Elective Benefits

Life Insurance

Profit Sharing 401K

HSA

FSA

Employee Assistance Program

Wellness Program

PTO- starting at up to 5.84 hours per

8 paid holidays per year

FMLA

Job summary

ALASKA HEART INSTITUTE in Wasilla, AK is seeking a Patient Services Coordinator to coordinate appointments, check-in/out, and ensure positive patient interactions within the Support Services department.

The role requires 1–2 years in customer service, healthcare reception experience, and knowledge of medical terminology. Responsibilities include scheduling, insurance checks, and maintaining physician calendars. Benefits provided and a supportive team environment.

Qualifications

• High School Diploma or equivalent; knowledge of medical terminology.
• 1–2 years of experience in a customer service setting; 1 year receptionist/front desk experience in health care; knowledge of insurance eligibility verifications within a medical practice is preferred.

Responsibilities

• Records coordination and scheduling patient appointments utilizing computerized appointment systems; relays necessary information to staff.
• Conduct insurance eligibility verifications, review benefits, and update patient demographic information.
• Greets and registers patients professionally and efficiently.
• Verifies forms are completed and obtains signatures when necessary.
• Maintains physician schedules and ensures proper patient scheduling.
• Oversees the reception area and coordinates patient movement throughout the Institute.
• Verifies insurance eligibility, copayments, and deductibles.
• Collects payments at time of visit.
• Reconciles daily cash drawer and fee slips.
• Reviews fee slips for information necessary for submission.

Skills

Customer service

Medical terminology

Computer literacy

Education

High School Diploma or equivalent

Tools

Computerized appointment systems

Job description

ALASKA HEART INSTITUTE in Wasilla, AK is seeking a Patient Services Coordinator to coordinate appointments, check-in/out, and ensure positive patient interactions within the Support Services department.

The role requires 1–2 years in customer service, healthcare reception experience, and knowledge of medical terminology. Responsibilities include scheduling, insurance checks, and maintaining physician calendars. Benefits provided and a supportive team environment.