Patient Care & Scheduling Coordinator

Specialty Dental Brands; Sandy (UT); On-site; USD 36,000 - 54,000; Full time

Job summary

Specialty Dental Brands is seeking a Patient Coordinator in Sandy, UT to manage scheduling, patient preparation, and follow-up. You will coordinate between providers and patients to ensure all clinical and administrative needs are met.

The role emphasizes accurate appointment planning, clear instructions to patients, and maintaining comprehensive records. Experience with dental software and strong customer service are valued in a team-driven environment.

Qualifications

• High school diploma or equivalent required; some college coursework or healthcare-related education preferred.
• Previous experience in dental or healthcare scheduling preferred.
• Strong organizational and multitasking skills.
• Excellent communication and patient service skills.
• Familiarity with dental practice management software (Dentrix, Eaglesoft) is a plus.

Responsibilities

• Schedule all patient appointments, ensuring accuracy in time allocation, provider availability, and operatory needs.
• Confirm appointments are appropriately spaced and aligned with provider and operatory availability.
• Coordinate pre-appointment and follow-up visits as directed by the clinical team.
• Contact patients to confirm appointments and provide preparation and follow-up instructions.
• Clearly communicate preparation instructions, financial expectations, and appointment timelines.
• Address patient questions and concerns in a professional and compassionate manner.
• Ensure all required documentation, including consent forms, medical histories, referrals, and imaging, is collected, reviewed, and uploaded into patient records.
• Assist with verifying referrals and obtaining insurance authorizations prior to scheduled appointments, as needed.
• Maintain the appointment calendar and alert the Office Manager or clinical team of any conflicts or changes.
• Monitor and reorder supplies as needed to support daily operations.
• Assist patients at check-in and check-out when necessary.
• Support administrative projects and provide coverage during absences or high-volume periods.
• Participate in regular staff meetings and training sessions.
• Perform other duties and responsibilities assigned by management.

Skills

Organizational skills

Multitasking

Communication skills

Patient service skills

Dental software (Dentrix, Eaglesoft)

Education

High school diploma or equivalent

College coursework / healthcare education preferred

Tools

Dentrix

Eaglesoft

Job description

Specialty Dental Brands is seeking a Patient Coordinator in Sandy, UT to manage scheduling, patient preparation, and follow-up. You will coordinate between providers and patients to ensure all clinical and administrative needs are met.

The role emphasizes accurate appointment planning, clear instructions to patients, and maintaining comprehensive records. Experience with dental software and strong customer service are valued in a team-driven environment.