Patient Care & Scheduling Coordinator

Mosaic Health, LLC.; Punta Gorda, Northern (FL, KY); Hybrid; USD 25,000 - 37,000; Full time

Job summary

Mosaic Health, LLC. in Punta Gorda, FL is seeking a Front Desk - Patient Care Specialist to greet, register, and check in patients, ensuring accurate demographic and insurance data in the EHR. You will collect copayments and verify eligibility while explaining check-in requirements and payment expectations.

The role requires coordinating appointments, routing calls, and supporting billing with timely, accurate documentation, all while upholding HIPAA and patient privacy standards.

Qualifications

• Experience in front desk or patient registration is preferred.
• Able to manage sensitive information with discretion and confidentiality.
• Strong communication and organizational skills.

Responsibilities

• Greets, registers, and checks in patients with accurate demographic and insurance data in the EHR.
• Collects copayments and processes payments per cash-handling procedures.
• Verifies insurance eligibility and documents results in the patient record.
• Answers calls, schedules appointments, and coordinates across providers.
• Maintains HIPAA privacy and protects patient information.
• Performs clerical tasks like filing, scanning, and document uploads.

Skills

Customer service

HIPAA compliance

Scheduling

EHR data entry

Phone etiquette

Tools

EHR system

Job description

Mosaic Health, LLC. in Punta Gorda, FL is seeking a Front Desk - Patient Care Specialist to greet, register, and check in patients, ensuring accurate demographic and insurance data in the EHR. You will collect copayments and verify eligibility while explaining check-in requirements and payment expectations.

The role requires coordinating appointments, routing calls, and supporting billing with timely, accurate documentation, all while upholding HIPAA and patient privacy standards.