Patient Care & Scheduling Coordinator

Twin Cities Orthopedics; Minnesota; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Sign-on bonus

Medical/Dental/Vision plans

Tuition Reimbursement

401(k) Profit Sharing

Employee Assistance Program

Job summary

Twin Cities Orthopedics is seeking a Care Coordinator to support the clinic and physician care team with administrative and patient care services. This full-time role runs Monday–Friday 8:00 AM–5:00 PM, with no evenings or weekends; additional hours may be available at our Waconia & Chaska locations.

Responsibilities include coordinating communication between providers and patients, building and maintaining physician schedules, and handling referrals, authorizations, and patient inquiries while

Qualifications

• High school diploma/GED or equivalent.
• Administrative or medical office experience preferred.
• Medical terminology knowledge strongly preferred.
• Transcription experience, where applicable.
• Customer service experience.

Responsibilities

• Provide communication and liaison between providers and patients.
• Build Physician schedule and maintain scheduling template.
• Schedule patient appointments, surgeries, and diagnostic tests.
• Obtains referral and/or authorization requirements per insurance guidelines.
• Provide follow up to patient inquiries, contacting provider as necessary.
• Process mail and correspondence.
• Coordinate the transmission and acquisition of patient records.
• Maintain Physician schedule, communicating changes appropriately.
• Additional functions may include transcription or medical scribing.
• Assist in clinic with rooming, etc.
• Assist physician with legal practice, etc.
• Any and all other duties as assigned.

Skills

Communication

Customer service

Administrative experience

Medical terminology

Transcription experience

Education

High school diploma/GED or equivalent

Job description

Twin Cities Orthopedics is seeking a Care Coordinator to support the clinic and physician care team with administrative and patient care services. This full-time role runs Monday–Friday 8:00 AM–5:00 PM, with no evenings or weekends; additional hours may be available at our Waconia & Chaska locations.

Responsibilities include coordinating communication between providers and patients, building and maintaining physician schedules, and handling referrals, authorizations, and patient inquiries while