Patient Care & Scheduling Coordinator

sgadental; Grand Rapids (MI); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Paid Holidays

Paid PTO

401(k) Plan

Health Insurance

Vision Insurance

Dental Insurance

Life Insurance

Care.com Membership

EAP

Job summary

SGA Dental Partners in Grand Rapids, MI is seeking a Treatment Coordinator to support patients with treatment planning and scheduling. You will explain treatment options and costs while coordinating between referring offices and surgery teams.

The role requires excellent interpersonal and customer service skills, familiarity with Microsoft Office and dental software, and a precise, data‑driven approach to scheduling and patient records.

Qualifications

• Excellent interpersonal communication & customer service skills.
• Experience with Microsoft Office; familiarity with dental software systems.
• Efficient, detail‑oriented with clerical/data handling skills.

Responsibilities

• Coordinate & explain treatment options and related costs to patients.
• Manage surgery schedule for location(s) assigned between referring offices and surgery teams.
• Collect necessary data, clearances, consent forms, payments, and ensure clear communication between all parties.

Skills

Interpersonal communication

Customer service

Microsoft Office

Dental software

Excel

Tools

Excel

Dental software

Job description

SGA Dental Partners in Grand Rapids, MI is seeking a Treatment Coordinator to support patients with treatment planning and scheduling. You will explain treatment options and costs while coordinating between referring offices and surgery teams.

The role requires excellent interpersonal and customer service skills, familiarity with Microsoft Office and dental software, and a precise, data‑driven approach to scheduling and patient records.