Dynamic Dental Treatment Coordinator

Smile Jobs; Drayton Plains (MI); On-site; USD 38,000 - 48,000; Full time

Job summary

Waterford & Clarkston Dentistry is seeking an outgoing Treatment Coordinator to welcome patients, manage scheduling, and guide them through treatment options. You will verify insurance, discuss financing, and work closely with dental staff to ensure a smooth patient experience in a fast-paced office.

The role emphasizes customer service, relationship building, and meeting office goals while coordinating with doctors and the clinical team to maintain accurate records and a welcoming environment.

Qualifications

• Must have front-desk dental experience or treatment coordination exposure.
• Excellent communication with patients and ability to explain treatment and financing.
• Strong organizational skills and reliability in a fast-paced office.

Responsibilities

• Welcome patients and provide an exceptional experience.
• Check in/out and verify accurate patient information.
• Answer calls, assist with questions, scheduling and inquiries.
• Schedule and confirm appointments.
• Verify insurance benefits and answer questions.
• Review treatment plans, costs and financing options.
• Build relationships and maintain a welcoming office.
• Follow up on outstanding treatment and unscheduled appointments.
• Support doctor schedules and office goals.
• Collaborate with doctors and clinical team for a seamless patient experience.
• Maintain patient records and front-desk documentation.
• Assist with other front-desk duties as needed.
• Meet and exceed goals with excellent service.

Skills

Customer service

Communication skills

Relationship building

Organizational skills

Multitasking

Dental front desk experience

Job description

Waterford & Clarkston Dentistry is seeking an outgoing Treatment Coordinator to welcome patients, manage scheduling, and guide them through treatment options. You will verify insurance, discuss financing, and work closely with dental staff to ensure a smooth patient experience in a fast-paced office.

The role emphasizes customer service, relationship building, and meeting office goals while coordinating with doctors and the clinical team to maintain accurate records and a welcoming environment.