Patient Care & Scheduling Coordinator

SGA Dental; Grand Rapids (MI); Hybrid; USD 30,000 - 33,000; Full time

Benefits offered by this job

Paid Holidays

Paid Time Off

401(k) Retirement Plan

Health insurance

Vision insurance

Dental Insurance

Life Insurance

Care.com Membership

Employee Assistance Program

Scrub allowance

Career growth opportunities

Job summary

SGA Dental Partners is seeking a Treatment Coordinator to support patient scheduling and treatment coordination at our Grand Rapids area practice. You will explain treatment options and costs to patients, coordinate with surgeons and referring offices, and ensure smooth data collection and communications.

The role emphasizes outstanding customer service, strong organizational skills, and familiarity with dental software and MS Office.

Qualifications

• Excellent interpersonal communication & customer service skills.
• Experience & understanding of accounting and office systems such as Microsoft Office, Excel (dental software systems a plus!).
• Efficient work ethic and attention to detail when handling clerical procedures, patient data, scheduling, & filing.

Responsibilities

• Coordinate & explain treatment options and related costs to patients.
• Manage surgery schedule for location(s) assigned between referring offices and surgery teams.
• Collect necessary data, clearances, consent forms, payments, and correspond with positive communication between all parties.

Skills

Interpersonal

Customer Service

Communication

Tools

Microsoft Office

Excel

Dental software

Job description

SGA Dental Partners is seeking a Treatment Coordinator to support patient scheduling and treatment coordination at our Grand Rapids area practice. You will explain treatment options and costs to patients, coordinate with surgeons and referring offices, and ensure smooth data collection and communications.

The role emphasizes outstanding customer service, strong organizational skills, and familiarity with dental software and MS Office.