Patient Care & Scheduling Coordinator

AEG Vision; Elk Grove (CA); Hybrid; USD 31,000 - 41,000; Part time

Benefits offered by this job

401(k) with Match

Employee Vision Discount Program

HSA/FSA

PTO

Paid Holidays

Job summary

AEG Vision in Elk Grove, CA is seeking a Patient Care Coordinator to manage front desk operations and optimize patient flow. You will coordinate across the care team, confirm appointments, verify insurance, and maintain EMR accuracy to deliver a high-quality patient experience.

The role requires strong organizational and communication skills, teamwork, and the ability to handle multiple priorities in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Basic computer literacy and ability to learn EMR.
• Strong organizational skills with attention to detail and ability to manage multiple priorities.
• Strong communication skills (verbal and written) with a focus on patient-centered service.
• Strong interpersonal skills and ability to work collaboratively across teams.
• Ability to proactively identify issues and contribute to solutions in a fast-paced environment.
• Must be able to maintain patient and practice confidentiality.

Responsibilities

• Greet patients, customers, and vendors; serve as primary contact for patient interactions.
• Answer calls, respond to inquiries, and manage email/digital communications.
• Schedule patient appointments and support provider schedule optimization.
• Execute appointment confirmations and reminders to reduce no-shows.
• Verify insurance eligibility and enter demographics in EMR.
• Explain insurance coverage and patient financial responsibility.
• Prepare patient charts and documentation for visits.
• Process charges, co-pays, and payments; reconcile balances.
• Run reports to ensure charges are billed and up to date.
• Monitor patient flow and provider schedules to mitigate bottlenecks.

Skills

Organizational skills

Communication skills

Interpersonal skills

Team collaboration

Attention to detail

Proactive problem solving

Education

High school diploma or equivalent

Tools

EMR

Job description

AEG Vision in Elk Grove, CA is seeking a Patient Care Coordinator to manage front desk operations and optimize patient flow. You will coordinate across the care team, confirm appointments, verify insurance, and maintain EMR accuracy to deliver a high-quality patient experience.

The role requires strong organizational and communication skills, teamwork, and the ability to handle multiple priorities in a fast-paced environment.