Patient Services & Scheduling Specialist

Us Oncology Inc; El Paso (TX); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

The US Oncology Network's Texas Oncology clinic in El Paso is seeking a Patient Services Coordinator to join our Revenue Cycle Department. This full-time role supports front desk operations, patient check-in, scheduling and telephone inquiries at 1901 Grandview Avenue.

As Level-1/2/Sr depending on experience, you will greet patients, collect paperwork and co-pays, route calls, maintain charts, and uphold HIPAA and compliance standards in a busy outpatient setting.

Formación

• High school diploma or equivalent required.
• Some receptionist or office experience preferred.
• Proficiency with computer systems and Microsoft Office.

Responsabilidades

• Greets patients and visitors to the clinic in a prompt, courteous and professional manner.
• Provides and explains paperwork for the patient to complete prior to examination; collects and files forms; updates demographics.
• Answers and screens routine questions; routes messages to appropriate personnel and relays messages.
• Checks patients out after examination and schedules returning appointments with details.
• Maintains charts, files, lobby area, and supplies; ensures confidentiality and HIPAA compliance.
• Performs other duties as requested; no more than five high level duties.

Conocimientos

Receptionist experience

Customer service

Communication skills

Educación

High school diploma or equivalent

Herramientas

Outlook

Office Word

Excel

Descripción del empleo

The US Oncology Network's Texas Oncology clinic in El Paso is seeking a Patient Services Coordinator to join our Revenue Cycle Department. This full-time role supports front desk operations, patient check-in, scheduling and telephone inquiries at 1901 Grandview Avenue.

As Level-1/2/Sr depending on experience, you will greet patients, collect paperwork and co-pays, route calls, maintain charts, and uphold HIPAA and compliance standards in a busy outpatient setting.