Patient Care & Scheduling Coordinator

TSO Allen; Allen (TX); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

401(k) with Match

Employee Vision Discount Program

HSA/FSA

PTO

Paid Holidays

Job summary

AEG Vision is seeking a Patient Care Coordinator to manage front desk operations, patient flow, schedule optimization, and cross-team coordination. You will greet patients, answer calls, handle emails, and verify insurance in the EMR system to ensure accurate demographics and ready-to-go visits.

This role requires strong organization, clear communication, and a patient-centered approach in a fast-paced setting.

Qualifications

• High school diploma or equivalent.
• Strong communication skills (verbal and written).
• Ability to manage multiple priorities in a fast-paced environment.
• Confidential handling of patient information.
• Proactive problem-solving and teamwork across departments.
• Experience with EMR or practice management systems is preferred.

Responsibilities

• Greet patients, customers, and vendors in a welcoming manner; act as main contact for patient interactions.
• Answer calls, respond to inquiries, and manage emails in a timely, professional way.
• Schedule appointments and optimize provider calendars, handle cancellations and reschedules.
• Confirm appointments and send reminders to reduce no-shows.
• Verify insurance eligibility and enter patient data in EMR accurately.
• Explain insurance coverage and patient financial responsibilities.
• Prepare patient charts and documentation before visits.
• Record charges and payments in EMR and monitor accounts.

Skills

Strong communication

Organizational skills

Team collaboration

Attention to detail

Patient-centered service

Confidentiality

Education

High school diploma or equivalent

Tools

EMR

Practice management systems

Job description

AEG Vision is seeking a Patient Care Coordinator to manage front desk operations, patient flow, schedule optimization, and cross-team coordination. You will greet patients, answer calls, handle emails, and verify insurance in the EMR system to ensure accurate demographics and ready-to-go visits.

This role requires strong organization, clear communication, and a patient-centered approach in a fast-paced setting.