Primary Care Medical Office Front Office ReceptionistScheduler

Desert Ridge Family Physicians; Phoenix (AZ); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Paid time off

Training & development

Competitive salary

Career Advancement Opportunities

Great Work Environment

Job summary

Desert Ridge Family Physicians in Phoenix is looking for a reliable and experienced Receptionist/Scheduler to join their administrative team. In this full-time role, you will support patient billing and insurance claims processing while delivering exceptional customer service in person.

Ideal candidates will have at least 2 years in a front office setting, strong time management skills, and preferably experience with Athena EHR. Bilingual proficiency in Spanish is a plus, making this position a great opportunity for motivated individuals looking to advance their careers.

Qualifications

• 2 years of experience in Front Office preferred.
• Ability to manage time effectively as a team player.
• Excellent phone etiquette and patient service skills.

Responsibilities

• Greet patients and visitors.
• Manage appointment scheduling and check-in/check-out.
• Conduct insurance verification and provide general customer service.

Skills

Patient service skills

Time management

Team collaboration

Bilingual Spanish

Tools

Athena EHR

Job description

Benefits

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Competitive Compensation
• Great Work Environment
• Career Advancement Opportunities

Job Summary

Desert Ridge Family Physicians is a fast‑paced, patient‑centered private practice dedicated to delivering high‑quality care to our community. We are seeking a reliable, experienced, service‑focused individual administrative team member to help ensure the accurate and timely processing of patient billing and insurance claims. This position is in‑person only.

Receptionist/Scheduler Responsibilities

• Greeting incoming patients and visitors
• Check‑in and Check‑out
• Appointment scheduling
• Insurance verification
• General customer service

Qualifications

• Primary Care experience preferred
• Team player and self‑motivated, with the ability to manage time effectively
• Excellent patient service skills with warm, friendly phone etiquette
• Minimum of 2 years of experience in Front Office
• Experience with Athena EHR is a plus

Position Details

• Full time, Monday – Friday
• Office is located in Northeast Phoenix at Tatum/Loop 101.
• Spanish bilingual proficiency is a plus.