Patient Care Scheduler & Admin Support

University of Mississippi Medical Center; Jackson (MS); On-site; USD 19,000 - 28,000; Full time

Job summary

University of Mississippi Medical Center is seeking a Clinical Support Representative for the Ambulatory Otolaryngology Clerical team. The role focuses on scheduling patient appointments, following up on referrals, answering patient questions, and delivering broad administrative support to clinicians.

The ideal candidate will have strong organizational and communication skills, experience with healthcare software, and a commitment to patient-centered care in a fast-paced healthcare setting.

Qualifications

• Degree (Associate or Bachelor) or High School Diploma/GED and two (2) years of clinical, customer service or administrative support experience.

Responsibilities

• Schedule patient appointments and coordinate with providers.
• Follow up on referrals and manage communications with patients and referring providers.
• Assist with patient service questions and provide accurate information.
• Provide general administrative support including managing patient records and correspondence.
• Maintain patient records accurately in the system.
• Coordinate with healthcare team to ensure seamless patient care.
• Adhere to healthcare regulations and confidentiality requirements.

Skills

Organizational skills

Time management

Communication

Interpersonal skills

Healthcare software

Microsoft Office

Confidentiality

Attention to detail

Multitasking

Education

Associate or Bachelor degree or High School Diploma/GED

Tools

Healthcare management software

Microsoft Office Suite

Job description

University of Mississippi Medical Center is seeking a Clinical Support Representative for the Ambulatory Otolaryngology Clerical team. The role focuses on scheduling patient appointments, following up on referrals, answering patient questions, and delivering broad administrative support to clinicians.

The ideal candidate will have strong organizational and communication skills, experience with healthcare software, and a commitment to patient-centered care in a fast-paced healthcare setting.