Trauma & Acute Care Scheduler - Clinical Support

University of Mississippi Medical Center; Jackson (MS); On-site; USD 22,000 - 30,000; Full time

Job summary

The University of Mississippi Medical Center is seeking a Clinical Support Representative for Trauma and Acute Care Surgery to coordinate patient appointments, manage referrals, assist patients, and provide general admin support to healthcare teams.

Responsibilities include maintaining patient records, processing paperwork, and ensuring compliant, confidential handling of sensitive information in a fast-paced clinical setting.

Qualifications

• Degree (Associate or Bachelor) or High School Diploma/GED and two (2) years of clinical, customer service or administrative support experience

Responsibilities

• Schedule Patient Appointments: Coordinate and schedule patient appointments efficiently, ensuring optimal use of provider time and resources.
• Follow Up on Referrals: Manage and track patient referrals, ensuring timely follow-up and communication with patients and referring providers.
• Assist with Patient Service Questions: Address patient inquiries and concerns promptly and professionally, providing accurate information and assistance.
• Administrative Support: Provide general administrative support to healthcare providers, including managing patient records, processing paperwork, and handling correspondence.
• Maintain Patient Records: Ensure patient records are up-to-date and accurately entered into the system.
• Coordinate with Healthcare Team: Work closely with healthcare providers and other administrative staff to ensure seamless patient care and office operations.
• Compliance: Adhere to all healthcare regulations and confidentiality requirements.

Skills

Organization

Time management

Communication

Interpersonal skills

Confidentiality

Detail-oriented

Multitasking

Education

Associate or Bachelor degree or High School Diploma/GED

Tools

Healthcare management software

Microsoft Office

Job description

The University of Mississippi Medical Center is seeking a Clinical Support Representative for Trauma and Acute Care Surgery to coordinate patient appointments, manage referrals, assist patients, and provide general admin support to healthcare teams.

Responsibilities include maintaining patient records, processing paperwork, and ensuring compliant, confidential handling of sensitive information in a fast-paced clinical setting.