Medical Receptionist (Bilingual)

PHMC; Philadelphia (Philadelphia County); On-site; USD 30,000 - 40,000; Full time

Job summary

A public health service organization in Missouri is seeking a Medical Receptionist to perform essential front desk functions at community health centers. The ideal candidate will have a High School Diploma and at least one year of experience in a medical office environment. Responsibilities include scheduling appointments, verifying insurance, and managing patient interactions. Strong data entry skills and a pleasant demeanor are necessary for this role. The organization offers a supportive work environment with a focus on underserved populations.

Qualifications

• One year of experience in a medical office environment.
• Knowledge of medical terminology is essential.
• Ability to handle multiple tasks effectively.

Responsibilities

• Perform all medical receptionist functions at primary care health centers.
• Schedule appointments and specialty referrals.
• Verify insurance and maintain patient records.

Skills

Knowledge of billing procedures and Insurance verification

Data Entry

Knowledge of medical terminology

Familiar with Managed Care Plans and Referral Process

Extensive Organization Skills

Ability to manage and complete work assigned by several staff members

Must have a pleasant manner

Must be flexible

Education

High School Diploma or GED equivalent

Job description

Overview

PHMC Health Center at Cedar, Philadelphia, PA 19143, USA

Description

PHMC serves as both a direct service provider to individuals, families, and communities across the region and as an intermediary agent — managing large-scale contracts, government and philanthropic partnerships, and multidisciplinary initiatives that require operational sophistication, strategic leadership, and deep mission alignment.

Summary Job Description: Perform all medical receptionist functions at primary care and community-based health centers for underserved populations. The Medical Receptionist will report to the Health Center Administrator.

Patient populations served

• Pediatric (0 - 19 yrs)
• Adult (19 – 64 yrs)
• Geriatric (65 yrs & older)
• Nonage Specific Task (N/A)
• Bariatric Patients: BMI greater than 40, or greater than 35 with weight-related comorbidities
• Patient with exceptional communication needs
• Patient with developmental delays
• Patient at the end of life
• Patient under isolation precautions
• All Populations

Essential Duties and Responsibilities

• Responsible for all front Desk Functions in a Primary Care setting
• Schedule Appointments
• Schedule specialty and ancillary appointments
• Complete Managed Care Referrals
• Obtain Pre-Certs when needed
• Verify Insurance
• Daily Batching of encounter forms
• Log referrals in the tracking system
• Follow up for reports from specialists
• Arrange transportation when needed for patients
• Assist patients when needed
• Review the patient's charts and encounter forms for completion
• File reports, file charts
• Perform other duties as assigned

PHMC Compliance Responsibilities

• Understands and adheres to PHMC compliance standards as they appear in the PHMC Code of Conduct, Whistleblowers, and Conflict of Interest Policies.
• Keeps abreast of all pertinent federal, state, and PHMC regulations, laws, and policies as they presently exist and as they change or are modified.
• Comply with HIPAA and Confidentiality Policies and Procedures as they apply to the job.
• Comply with the Department of Public Health (DPH), The Joint Commission, and other accreditation and regulatory agencies\' standards.
• Adhere to all PHMC Policies and Procedures.
• Knowledge and adherence to Infection Control and Environment of Care Guidelines and Procedures as described in the annual education module.

Job Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Skills

• Knowledge of billing procedures and Insurance verification
• Data Entry
• Knowledge of medical terminology
• Familiar with Managed Care Plans and Referral Process
• Extensive Organization Skills
• Must have a pleasant manner.
• Ability to manage and complete work assigned by several staff members
• Must be flexible

Experience

• One year of experience in a medical office environment

Education

• High School Diploma or GED equivalent

Physical Demands

Position requires standing 2/3 of the time, walking 2/3 of the time, sitting under 1/3 of the time, use of hands to finger, handle, or feel 2/3 of the time, reaching with hands and arms, under 1/3 of the time, stooping, kneel, crouch or crawl under 1/3 of the time, talk or hear over 2/3 of the time. The position requires lifting to 10 lbs. up to 1/3 of the time.

Work Environment

Moderate noise (examples: business office with computers and printers, light traffic). Exposure to blood-borne pathogens requires the use of personal protective equipment.

PHMC is an E-Verify and Equal Opportunity Employer